WhatsApp hacking is on the rise, with attackers using various tactics to hijack accounts. Understanding how these hacks work and how to protect yourself is crucial. Below, we explain common hacking methods and how to secure your WhatsApp account.
Real-Life WhatsApp Hacking Cases
Case 1: A Routine Train Journey Turns Into a Cyber Nightmare
Shantanu Gupta, a noted author and political analyst, was traveling when hackers attempted to take over his WhatsApp account. His WhatsApp started logging in and out on its own, eventually locking him out.
The hackers exploited a call-forwarding scam to gain access to his voice OTP, which allowed them to configure WhatsApp on another device. Shockingly, his network provider, Airtel, did not send any verification before redirecting his calls.
Once inside his account, the attacker messaged Gupta’s contacts, requesting money. Thankfully, he managed to recover his account within hours with help from the Noida police. However, the incident exposed major security flaws in WhatsApp’s fraud detection system and network providers’ OTP security.
Case 2: WhatsApp Account Hijacked Every Night
Manish (name changed) has been dealing with a bizarre WhatsApp hacking issue. Every night, someone gains control of his account, creating multiple WhatsApp groups with unknown numbers. In the morning, he requests a review from WhatsApp and regains access.
Despite enabling two-factor authentication, the hacking persists, forcing him to file a police complaint.
How Hackers Take Over WhatsApp Accounts
According to Gautam Kumawat, a cybersecurity expert and founder of HackingFlix, attackers use a combination of social engineering, technical exploits, and SIM-based attacks to hijack WhatsApp accounts.
Common WhatsApp Hacking Methods
1. OTP Phishing
Scammers impersonate WhatsApp support or a trusted contact and trick users into sharing their six-digit verification code. Once obtained, they log in and lock the victim out.
2. SIM Swapping
Attackers request a new SIM card for the victim’s phone number from the telecom provider. Once activated, they gain access to the victim’s WhatsApp account and other linked services. Learn more about SIM swapping.
3. WhatsApp Web Hijacking
If an attacker briefly accesses your phone, they can scan the WhatsApp Web QR code, linking your account to their device permanently. Read WhatsApp’s security tips.
4. Call Merging Scam
Scammers call victims, claiming to be a friend’s acquaintance. They then request a call merge with another number, which is actually a WhatsApp OTP verification call. Once merged, they hear the OTP and gain access.
How to Protect Your WhatsApp Account
1. Enable Two-Factor Authentication (2FA)
- Go to Settings > Privacy > Two-Step Verification
- Set up a six-digit PIN to prevent unauthorized logins
2. Block Call Forwarding
- Dial ##002# on your phone to disable all call forwarding
3. Be Cautious of Unknown Calls and Messages
- Never share OTPs, even with people claiming to be from WhatsApp support
- Avoid merging calls with unknown numbers
4. Check Linked Devices Regularly
- Open WhatsApp > Settings > Linked Devices
- Log out from unknown sessions
5. Report Suspicious Activity
- If hacked, email support@whatsapp.com with the subject “Lost/Stolen Account”
- Contact your telecom provider to block SIM swapping attempts
Final Thoughts
With WhatsApp becoming a primary mode of communication, securing your account is essential. By enabling two-factor authentication, being aware of phishing scams, and restricting call forwarding, you can prevent hackers from hijacking your account.
For more cybersecurity tips, check out CyberSafe India.
